Statcounter cannot track my OJS website after upgrading

Software Support
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Hi, I use statcounter.com to count the number of visitor to my OJS website. But, once I upgraded to OJS 3.0 the statcounter cannot access my website’s url anymore (there is no change in the url). What am I supposed to do? Any help please…

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Hi @rainray,

I’m not aware of any reason that counter can’t access OJS3 just like it used to do OJS2. Is there a more specific message? You might need to follow up with the counter’s support team for details.

Regards,
Alec Smecher
Public Knowledge Project Team

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I also experienced the same problem, the OJS 3 that I used was http://ejournal.fah.uinib.ac.id/index.php/khazanah could not be verified with information There may be a problem with your installation
We have been unable to access the website at the following URL, whereas the statcounter script I have attached to the custom block
Please helpkhazanah