Application Version - OJS 3.1.2.4 Description of issue Every time the system should send notification e-mail to the authors a message appears in red in the corner of the screen stating that there was a problem and the e-mail cannot be sent (this occurs when trying to inform that the article wa…

Thank you very much @drugurkocak . I corrected the error. In fact, the Docker process was having a problem. The Docker process was without any external communication. To be honest, I don’t know why. We will install the OJS in a dedicated serve for this purpose.

Hi @andersonvm I am glad to hear that you have solved the problem. Do you use Gmail smtp server as the external server, or another business mail service, or your own mail server? If you use Gmail or some other smtp server, how did you configured it and succeeded? Best regards,

Hi @drugurkocak Here at the university we have a dedicated SMTP server, but we use the Gmail service (GSuit). For now, we are using it in a Docker container, but we are going to migrate it to a dedicated server that will be used only for this purpose. Below, you can see the configuration used […

Hi @andersonvm , Thank you for your kind reply. It is a commercial xcloud server (I think like a Vmware virtual machine). I installed Centos 7 from scratch. Then Virtualmin, Apache, Php, MariaDb, Postfix, Dovecot imap server etc. The SSL certificate is requested from Let’s Encrypt authority and us…

@drugurkocak Thank you for sharing your knowledge with me. I forgot. We also use the SSL certificate. I have a question. Could you tell me where I can research about the DMARC configuration? What do I need to configure it on my server?

Hi @andersonvm This depends on the software you use for Server management such as Cpanel, Virtualmin etc. Since it is free, I installed and use Webmin/Virtualmin. Some software packages should have been installed in order to use these features. Since I have only one server, I installed all on the …

Hi, @drugurkocak ! There is an interesting thing: now I become an error message only while submitting a new article. All other messages are receiveng by the autor correctly. I use phpMailer.php. Maybe can you suggest an answer :?)

Hi @Spaik If you could share more details about the error, me or other contributors will be pleased to help you. I tried a lot on this, and learned that use of PhP without a valid SMTP server remained in the old days. Let’s look what PHPMailer is, and what it is not. As far as I know about PHPMa…

@asmecher Dear Sir, OJS version 3.2.1.1. shows mailing error. “There was a problem sending an email message. Please try again later, or contact your system administrator”. Please help me to fix the error. I have assigned editor. But same issue has came. I have checked with error_log file and it sh…

@drugurkocak , thank you! One part of the problem is solved ) - I used wrong email adress in Settints/Contact/Principal Contact/email. After this correction the author started to become the notification about sending of the article. But the alert messages still appears. There was 3 red errorboxes…

Hi @Spaik Can you check whether SMTP = ON or OFF in your config.inc.php and the semi-colon at the startup of the line has been removed or not. This error suggests that you have enabled smtp and configured a username and password, but trying to send emails from another email address (that is record…

PKP Community Forum

SMTP e-mail error

Software Support

ojs3

Shareit_Journal July 9, 2021, 4:58pm 31

Email Configuration with Gsuite Software Support

Found a solution by myself, For G suite Accounts, follow the bellow steps. (Login to your admin console from, admin@yourdomin.com) Go to Admin console: https://admin.google.com/ Go to Security Select 2-Step Verification: Select Higher Organizational unit: Allow users to turn on 2-Step Verification: Now: (From your required mail id, i.e., journalmail@yourdomin.com) Go to Manage Accounts: https://myaccount.google.com/ Go to Security (Left side bar) 2-Step Verification (redirects to l…

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