Site manager cannot see submissions

[lennywings]

Describe the issue or problem
Hi,
I logged in as the journal manager of our journal today, and experienced some strange behavior.
Until yesterday, everything was working fine. and no changes were made.
When I open the submission section - an error message occurs, and after clicking OK, I cannot see any of the previously submitted articles, except the one(s) in my queue.
The same error message occurs if I sign in as a different user with a different role , i.e. author

The front end looks ok, all the articles are there, but this is driving me crazy.

Regarding the error log, I cannot find the file, but using chrome console this appears:
“Failed to load resource: the server responded with a status of 500 ()”
…api/v1/submissions?status=1&assignedTo=-1&searchPhrase=&count=30&offset=0&=1741985811833
… api/v1/submissions?status=1&searchPhrase=&count=30&offset=0&=1741985811834
… api/v1/submissions?status%5B%5D=4&status%5B%5D=3&status%5B%5D=5&searchPhrase=&count=30&offset=0&=1741985811835

What application are you using?
OJS 3.4.0.7.

Additional information

I sincerely appreciate your help!

Thank you

[israel.cefrin]

@lennywings

Regarding the error log, I cannot find the file, but using chrome console this appears:
“Failed to load resource: the server responded with a status of 500 ()”

Hello @lennywings , the error code 500 usually means that your server can’t handle the application request. Log error file is saved , by default, in /var/log/apache2' or /var/log/nginx/` folder (it dependes on which webserver you are using).
I’d recommend to check the log error message to get further information about the 500 error.

Best,
Israel