Hello,
I would like to send a new password to an existing journal user.
And if possible I would like to set it.
How can I do this? Thanks in advance!
Kind Regards
Hi la_vet,
Once you’ve located the user via Journal Management => Users, you can click on ‘Edit’ for the user account to manually set the password. You can also click on “Require the user to change their password the next time they log in.” if you’re setting a temporary password. Save the change.
Then search for the user again from the main Users page and click on the mail icon for the account to send an email to the user (where you can include the new password).
Also note that all users can request to reset their password themselves from the Login page.
Cheers,
Michael
Thank you very much for your answer, it worked immediately!