halo… i have problem with my journal, help please…
When I try to send a message, an error message appears, which I have attached in the image below. The issue is that an error occurs when I attempt to send the message, even though I have configured the config.inc.php file, but the result is still the same — the error persists.
im using OJS 3.2.1.5
and this is from error log
and this is my config
Did I make a mistake? Is there any hint, even a small one? pls help
Hello @OpiqO
In the PKP documentation, there are a couple of other considerations for setting up Gmail via SMTP, have you tried it?
https://docs.pkp.sfu.ca/admin-guide/3.3/en/email#configuring-the-system-to-use-gmail-smtp
I’ve tried everything, and the result is still the same — failure with the same error message as before. However, when I try using TLS Port 587, there is no response; it only shows the loading icon spinning continuously, and there is no error message.
What’s wrong?!
I have resolved the issue. It turns out the problem was with the hosting provider, which doesn’t allow SMTP configuration, causing my OJS to always fail when sending emails. However, I still want to thank the team for always putting in their best effort to help us, the journal managers, manage our journals properly. Once again, thank you, and I hope the team won’t get tired of hearing our complaints, hehehe.
Best regards.
