We are on OJS 220.127.116.11 and one journal use the plugin for Scopuc/crossref citations. At the moment just to get citations from Scopus.
But it does not get all the citations, some just still says zero even that it has citations in Scopus. Anyone know why that is?
I have checked to see any kind of pattern but I can not find one. All of the journals material is indexed in Scopus, with citations. They got their DOI about three years ago and started to add it for backfiles, so the DOI is sometimes not included in Scopus for older articles. Is there some information in Scopus that triggers the plugin, that could be missing at the moment?
Any help to solve the mystery appreciated, Best regards Martina Ramstedt, Lund University Library