Describe the issue or problem
I am using ojs 3.4 for my Journals in Khatam Al-Nabieen University in Afghanistan. When the reviewers download and read the articles and then send it back that it the article needs revision, the author can’t see the reviewer’s uploaded files in his dashboard, in this case what is the problem. I am hoping someone help me.
What application are you using?
Has the editor rendered a decision on the article? That typically has to happen first, prior to an author being able to see the review files (because the editor has a role in choosing what to make available to an author). This is explored somewhat in our documentation here: https://docs.pkp.sfu.ca/learning-ojs/en/authoring#responding-to-requests-for-revision-or-resubmission-after-a-review