Reviewer login error, OJS 3.3.0.13

Hi Alec, I have read your messages in Submissions dashboard not loading - #6 by ACastelletto (December 2019), and I have been looking more into our issue. Similarly, Our host has also migrated from one CentOS to AlmaLinux, which coincides with the problems we are having after the first attempt to upgrade to 3.4.0.3. When it failed, they have restored the 3.3.0.13 version of the OJS, so could some files or user data be corrupted in the process?

In our case, only one journal is exhibiting this issues and only for a few users thus far, and they are not all reviewers (two are editors). While I could not log into one journal using my reviewer profile, I could into other journals. One of my editors decided to turn off the one-click review link, and that seems to have solved it for those reviewers.

I have tried to read through the apache error log, but those are really not that helpful. Nobody has assigned me any reviews, but I still see that error. I looked in the database (phpmyadmin) in case there are orphaned review assignment records, but I do not see the user ID in those rows. The users table does not show review assignments. Any suggerstions to troubleshoot further? Thank you!

Arjun