Research file cannot downloaded after publishing

Software Support
1

Hi! I am using OJS 3.3.0.15. I have publish an article, the article file is not showing on the home page . Only abstract is showing,

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I saw to other user, it is coming and user can be downloaded. below I attached the screenshot
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3

Hi! Thank you for your support. We check all you mention, how ever we are deploying, first time. We can not understand from where the problem is comming.

4

Hi @Abhiek,

Do you have the galley files uploaded properly: https://docs.pkp.sfu.ca/learning-ojs/3.3/en/production-publication#prepare-and-add-galley-files - that’s the most common reason for the links to the articles not appearing.

-Roger
PKP Team

6

Yes, I uploaded galley file, on published page only galley file is showing, but research article , which is submitted by author is not showing, galley file is suplimentary file . We need to show the research file on published page. I attached screenshot for your reference.

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7

Hi @Abhiek,

I’m not sure I understand you entirely, but whatever files that you are intending to show publicly, both need to be published as a galley. If you are intending for the research article to be shown publicly, then it also has to be published as a galley.

-Roger
PKP Team