Requested URL was not recognized

Software Support
1

Hello and thank you in advance.
The error shows when an author tries to upload a file in the sumissions area:

For example:

  1. Go to ‘submit an article’
  2. Click on ‘upload submission’
  3. The name of the file will appear, but shows an error 'The requested URL was not recognized.
  4. You can continue to Enter metadata an even send it, but the file is nowhere to be seen.
    image
    image1600×900 109 KB

The OJS we are using is 3.3.0.14
We have a Linux server, currently going on PHP 8.1.23 (changing the php is not an option for us).

Thank you in advance for any advice.

Sincerely
LetyBA

2

Hi @LetyBA,

Are you able to check your PHP error logs and report on any errors found there?

-Roger
PKP team