Registration mails not working in OJS

When a new user registers, the confirmation email with their username and password does not get sent
I use OJS 3.1

; Email Settings ;


; Use SMTP for sending mail instead of mail()
; smtp = On

SMTP server settings
; smtp_server
; smtp_port = 25

; Enable SMTP authentication
; Supported mechanisms: ssl, tls,PLAIN, LOGIN, CRAM-MD5, and DIGEST-MD5
; smtp_auth = PLAIN
; smtp_username = username(usrOjs)
; smtp_password = password(passwordOJS)

; Allow envelope sender to be specified
; (may not be possible with some server configurations)
allow_envelope_sender = On

; Default envelope sender to use if none is specified elsewhere
; default_envelope_sender =

pleeeease help me

Thanks in advance

Hi @halima_lima

To enable this feature in the config file change require_validation = Off to require_validation = On:

Thanks for this reply
butI did not receive any notification in mail ?

Did you try to register new user after enabling this option?

Hi @halima_lima,

Lines in the configuration file that start with ; are treated as comments. If you want those lines to be used, remove the ; at the start.

Alec Smecher
Public Knowledge Project Team

hello thx for reply
yes after this option this scritp of file confg please can you read and tell me what I’ll change
; <?php exit(); // DO NOT DELETE ?>
; Doing so will expose this configuration file through your web site!

; Copyright (c) 2014-2018 Simon Fraser University
; Copyright (c) 2003-2018 John Willinsky
; Distributed under the GNU GPL v2. For full terms see the file docs/COPYING.
; RMSM Configuration settings.
; Rename to to use.

; General Settings ;


; Set this to On once the system has been installed
; (This is generally done automatically by the installer)
installed = On

; The canonical URL to the RMSM installation (excluding the trailing slash)
base_url = “http://localhost/admin

; Session cookie name
session_cookie_name = OJSSID

; Session cookie path; if not specified, defaults to the detected base path
; session_cookie_path = /

; Number of days to save login cookie for if user selects to remember
; (set to 0 to force expiration at end of current session)
session_lifetime = 30

; Enable support for running scheduled tasks
; Set this to On if you have set up the scheduled tasks script to
; execute periodically
scheduled_tasks = On

; Site time zone
; Please refer to lib/pkp/registry/timeZones.xml for a full list of supported
; time zones.
; I.e.:
; time_zone=“Amsterdam”
time_zone = “UTC”

; Short and long date formats
date_format_trunc = “%m-%d”
date_format_short = “%Y-%m-%d”
date_format_long = “%B %e, %Y”
datetime_format_short = “%Y-%m-%d %I:%M %p”
datetime_format_long = “%B %e, %Y - %I:%M %p”
time_format = “%I:%M %p”

; Use URL parameters instead of CGI PATH_INFO. This is useful for
; broken server setups that don’t support the PATH_INFO environment
; variable.
disable_path_info = Off

; Use fopen(…) for URL-based reads. Modern versions of dspace
; will not accept requests using fopen, as it does not provide a
; User Agent, so this option is disabled by default. If this feature
; is disabled by PHP’s configuration, this setting will be ignored.
allow_url_fopen = Off

; Base URL override settings: Entries like the following examples can
; be used to override the base URLs used by RMSM. If you want to use a
; proxy to rewrite URLs to RMSM, configure your proxy’s URL here.
; Syntax: base_url[journal_path] =
; To override URLs that aren’t part of a particular journal, use a
; journal_path of “index”.
; Examples:
; base_url[index] =
; base_url[myJournal] =
; base_url[myOtherJournal] =

; Generate RESTful URLs using mod_rewrite. This requires the
; rewrite directive to be enabled in your .htaccess or httpd.conf.
; See FAQ for more details.
restful_urls = Off

; Allow the X_FORWARDED_FOR header to override the REMOTE_ADDR as the source IP
; Set this to “On” if you are behind a reverse proxy and you control the X_FORWARDED_FOR
; Warning: This defaults to “On” if unset for backwards compatibility.
trust_x_forwarded_for = Off

; Allow javascript files to be served through a content delivery network (set to off to use local files)
enable_cdn = On

; Set the maximum number of citation checking processes that may run in parallel.
; Too high a value can increase server load and lead to too many parallel outgoing
; requests to citation checking web services. Too low a value can lead to significantly
; slower citation checking performance. A reasonable value is probably between 3
; and 10. The more your connection bandwidth allows the better.
citation_checking_max_processes = 3

; Display a message on the site admin and journal manager user home pages if there is an upgrade available
show_upgrade_warning = On

; Set the following parameter to off if you want to work with the uncompiled (non-minified) JavaScript
; source for debugging or if you are working off a development branch without compiled JavaScript.
enable_minified = Off

; Provide a unique site ID and OAI base URL to PKP for statistics and security
; alert purposes only.
enable_beacon = On

; Database Settings ;


driver = mysqli
host = localhost
username = pourtest
password = (removed)
name = admindb

; Enable persistent connections
persistent = Off

; Enable database debug output (very verbose!)
debug = Off

; Cache Settings ;


; Choose the type of object data caching to use. Options are:
; - memcache: Use the memcache server configured below
; - xcache: Use the xcache variable store
; - apc: Use the APC variable store
; - none: Use no caching.
object_cache = none

; Enable memcache support
memcache_hostname = localhost
memcache_port = 11211

; For site visitors who are not logged in, many pages are often entirely
; static (e.g. About, the home page, etc). If the option below is enabled,
; these pages will be cached in local flat files for the number of hours
; specified in the web_cache_hours option. This will cut down on server
; overhead for many requests, but should be used with caution because:
; 1) Things like journal metadata changes will not be reflected in cached
; data until the cache expires or is cleared, and
; However, for situations like hosting high-volume open access journals, it’s
; an easy way of decreasing server load.
; When using web_cache, configure a tool to periodically clear out cache files
; such as CRON. For example, configure it to run the following command:
; find …/ojs/cache -maxdepth 1 -name wc-*.html -mtime +1 -exec rm “{}” “;”
web_cache = Off
web_cache_hours = 1

; Localization Settings ;


; Default locale
locale = fr_FR

; Client output/input character set
client_charset = utf-8

; Database connection character set
; Must be set to “Off” if not supported by the database server
; If enabled, must be the same character set as “client_charset”
; (although the actual name may differ slightly depending on the server)
connection_charset = utf8

; Database storage character set
; Must be set to “Off” if not supported by the database server
database_charset = utf8

; Enable character normalization to utf-8 (recommended)
; If disabled, strings will be passed through in their native encoding
; Note that client_charset and database collation must be set
; to “utf-8” for this to work, as characters are stored in utf-8
charset_normalization = Off

; File Settings ;


; Complete path to directory to store uploaded files
; (This directory should not be directly web-accessible)
; Windows users should use forward slashes
files_dir = “C:/xampp56/htdocs/admin/public”

; Path to the directory to store public uploaded files
; (This directory should be web-accessible and the specified path
; should be relative to the base RMSM directory)
; Windows users should use forward slashes
public_files_dir = public

; Permissions mask for created files and directories
umask = 0022

; The minimum percentage similarity between filenames that should be considered
; a possible revision
filename_revision_match = 70

; Fileinfo (MIME) Settings ;

; mime_database_path = /etc/magic.mime

; Security Settings ;


; Force SSL connections site-wide
force_ssl = Off

; Force SSL connections for login only
force_login_ssl = Off

; This check will invalidate a session if the user’s IP address changes.
; Enabling this option provides some amount of additional security, but may
; cause problems for users behind a proxy farm (e.g., AOL).
session_check_ip = On

; The encryption (hashing) algorithm to use for encrypting user passwords
; Valid values are: md5, sha1
; NOTE: This hashing method is deprecated, but necessary to permit gradual
; migration of old password hashes.
encryption = sha1

; The unique salt to use for generating password reset hashes
salt = “YouMustSetASecretKeyHere!!”

; The unique secret used for encoding and decoding API keys
api_key_secret = “”

; The number of seconds before a password reset hash expires (defaults to 7200 / 2 hours)
reset_seconds = 7200

; Allowed HTML tags for fields that permit restricted HTML.
; Use e.g. “img[src,alt],p” to allow “src” and “alt” attributes to the “img”
; tag, and also to permit the “p” paragraph tag. Unspecified attributes will be
; stripped.
allowed_html = “a[href|target|title],em,strong,cite,code,ul,ol,li[class],dl,dt,dd,b,i,u,img[src|alt],sup,sub,br,p”

;Is implicit authentication enabled or not

;implicit_auth = On

;Implicit Auth Header Variables

;implicit_auth_header_first_name = HTTP_GIVENNAME
;implicit_auth_header_last_name = HTTP_SN
;implicit_auth_header_email = HTTP_MAIL
;implicit_auth_header_phone = HTTP_TELEPHONENUMBER
;implicit_auth_header_initials = HTTP_METADATA_INITIALS
;implicit_auth_header_mailing_address = HTTP_METADATA_HOMEPOSTALADDRESS
;implicit_auth_header_uin = HTTP_UID

; A space delimited list of uins to make admin
;implicit_auth_admin_list = “”

; URL of the implicit auth ‘Way Finder’ page. See pages/login/ for usage.

;implicit_auth_wayf_url = “/Shibboleth.sso/wayf”

; Email Settings ;


; Use SMTP for sending mail instead of mail()
smtp = On

;SMTP server settings
smtp_server =########################
smtp_port = 25

; Enable SMTP authentication
; Supported mechanisms: ssl, tls
smtp_auth = ssl
smtp_username =###########"
smtp_password =#############

; Allow envelope sender to be specified
; (may not be possible with some server configurations)
allow_envelope_sender = On

; Default envelope sender to use if none is specified elsewhere
default_envelope_sender =

; Force the default envelope sender (if present)
; This is useful if setting up a site-wide noreply address
; The reply-to field will be set with the reply-to or from address.
force_default_envelope_sender = On

; Amount of time required between attempts to send non-editorial emails
; in seconds. This can be used to help prevent email relaying via RMSM.
time_between_emails = 3600

; Maximum number of recipients that can be included in a single email
; (either as To:, Cc:, or Bcc: addresses) for a non-priveleged user
max_recipients = 10

; If enabled, email addresses must be validated before login is possible.
require_validation = Off

; Maximum number of days before an unvalidated account expires and is deleted
validation_timeout = 14

; Search Settings ;


; Minimum indexed word length
min_word_length = 3

; The maximum number of search results fetched per keyword. These results
; are fetched and merged to provide results for searches with several keywords.
results_per_keyword = 500

; The number of hours for which keyword search results are cached.
result_cache_hours = 1

; Paths to helper programs for indexing non-text files.
; Programs are assumed to output the converted text to stdout, and “%s” is
; replaced by the file argument.
; Note that using full paths to the binaries is recommended.
; Uncomment applicable lines to enable (at most one per file type).
; Additional “index[MIME_TYPE]” lines can be added for any mime type to be
; indexed.

; index[application/pdf] = “/usr/bin/pstotext -enc UTF-8 -nopgbrk %s - | /usr/bin/tr ‘[:cntrl:]’ ’ '”
; index[application/pdf] = “/usr/bin/pdftotext -enc UTF-8 -nopgbrk %s - | /usr/bin/tr ‘[:cntrl:]’ ’ '”

; PostScript
; index[application/postscript] = “/usr/bin/pstotext -enc UTF-8 -nopgbrk %s - | /usr/bin/tr ‘[:cntrl:]’ ’ '”
; index[application/postscript] = “/usr/bin/ps2ascii %s | /usr/bin/tr ‘[:cntrl:]’ ’ '”

; Microsoft Word
; index[application/msword] = “/usr/bin/antiword %s”
; index[application/msword] = “/usr/bin/catdoc %s”

; OAI Settings ;


; Enable OAI front-end to the site
oai = On

; OAI Repository identifier
repository_id = “”

; Maximum number of records per request to serve via OAI
oai_max_records = 100

; Interface Settings ;


; Number of items to display per page; overridable on a per-journal basis
items_per_page = 25

; Number of page links to display; overridable on a per-journal basis
page_links = 10

; Captcha Settings ;


; Whether or not to enable ReCaptcha
recaptcha = off

; Public key for reCaptcha (see
recaptcha_public_key = your_public_key

; Private key for reCaptcha (see
recaptcha_private_key = your_private_key

; Whether or not to use Captcha on user registration
captcha_on_register = on

; External Commands ;


; These are paths to (optional) external binaries used in
; certain plug-ins or advanced program features.

; Using full paths to the binaries is recommended.

; perl (used in paracite citation parser)
perl = /usr/bin/perl

; tar (used in backup plugin, translation packaging)
tar = /bin/tar

; On systems that do not have libxsl/xslt libraries installed, or for those who
; require a specific XSLT processor, you may enter the complete path to the
; XSLT renderer tool, with any required arguments. Use %xsl to substitute the
; location of the XSL stylesheet file, and %xml for the location of the XML
; source file; eg:
; /usr/bin/java -jar ~/java/xalan.jar -HTML -IN %xml -XSL %xsl
xslt_command = “”

; Proxy Settings ;


; Note that allow_url_fopen must be set to Off before these proxy settings
; will take effect.

; The HTTP proxy configuration to use
; http_host = localhost
; http_port = 80
; proxy_username = username
; proxy_password = password

; Debug Settings ;


; Display a stack trace when a fatal error occurs.
; Note that this may expose private information and should be disabled
; for any production system.
show_stacktrace = On

; Display an error message when something goes wrong.
display_errors = Off

; Display deprecation warnings
deprecation_warnings = Off

; Log web service request information for debugging
log_web_service_info = Off

Hi @halima_lima

You should never expose you database access credentials to the web, please hide it in you post. I’d would suggest also change the password if it is from a production environment.

Regarding you problem, did you try my suggestion above - set require_validation to On?

1 Like

Why I am getting email from spam maximum time, even every time. How to make fast receipt, i mean it takes around 10 mins to receipt email in spam. Is there any time setup. Generally for registration validate email.

Thank in advance

Hi @Dr_Kalyanasundaram_M,

Can you open a new topic for this question? This helps to keep the forum organized.