Publisher Library - Files link gives error


I have added a file in publisher library. Then I placed a hyperlink on the website somewhere so that users can click and download. Sometime download happens and sometimes it gives this error

status":false,“content”:“The current role does not have access to this operation.”,“elementId”:“0”,“events”:null}

Please guide.

Hello @a2usmani,

If this is publicly on your website, could you provide a link so we could see it?

PKP Team


(Click the link)

But sometimes, the files get downloaded. Sometimes it gives this error

Hi @a2usmani,

Yes, it showed an error for me. Do you have this option selected in the Publisher Library for this file:

Screen Shot 2022-04-06 at 7.15.36 AM

PKP Team


Yes Sir, II have selected this option. But sometimes it gets download. sometimes gives error. Please help me out.


Issue solved, I have using wrong link for downloading. I have to use the link mentioned as like


Just have to replace the ID at the end of the link.

Thankyou all.

This topic was automatically closed after 2 days. New replies are no longer allowed.