APPLICATION VERSION: 22.214.171.124
Hello to you all.
Our journal is two years old, we have published six numbers so far and recently got a Crossref membership to generate DOIs for our articles.
I successfully set up the Crossref plugin for OJS. I also enabled the option to get automatic deposits for our future issues, but I am having problems assigning DOIs to the articles that we have already published in the past two years. I have all the articles enlisted, I got that far, but when I submit them I get this message during the validation phase:
Submission was not successful! The DOI registration server returned an error: '1 - HTTP/1.1 100 Continue
HTTP/1.1 401 Unauthorized
www-authenticate: Basic realm=“restricted area”
date: Mon, 10 May 2021 19:44:29 GMT
I have written to Crossref and I am in contact with members of its staff. They say that everything is alright on their end and directed me to PKP.
Please, we need help to overcome this situation. We have no prior experience in DOI management and will take any advice you can give us.