Does anyone know how to fix problems sending OJS e-mail, what are the possible failures of the application or the server, as it was working normally, now it no longer sends e-mail. For example, even when you try to recover the registration password it does not send. The version is 3.1…2.4
Please send the tool’s email log file.
Hi @JOSIMAR_SANTOS .
Are you using ‘localhost’ email server?
Can you upload, for example testmail.php, with this content:
mail('TU@CORREO.COM', 'TESTING MAIL', 'la vida');
And test → https://yourdomain.edu/testmail.php
And look your logs.
Dear members, I am experiencing a similar situation. I cannot send e-mail to a single person, it says something about not sending an e-mail. In the Users&Roles menu, and Notify tab, I could successfully compose and send a test e-mail to the users I selected. The e-mail function does not work when I try to send a message to the reviewers (extending the time, request for evaluating, etc). It does not work either when I pick a user in the users&roles menu, e-mail option.
Here is an excerpt from our config.inc.php file
;;;;;;;;;;;;;;;;;;
; Email Settings ;
;;;;;;;;;;;;;;;;;;
[email]
; Use SMTP for sending mail instead of mail()
smtp = On
; SMTP server settings
smtp_server = blabla
smtp_port = 587
; Enable SMTP authentication
; Supported smtp_auth: ssl, tls (see PHPMailer SMTPSecure)
smtp_auth = tls
smtp_username = blabla
smtp_password = blabla
;
; Supported smtp_authtype: RAM-MD5, LOGIN, PLAIN, XOAUTH2 (see PHPMailer AuthType)
; (Leave blank to try them in that order)
; smtp_authtype =
smtp_authtype = PLAIN
; The following are required for smtp_authtype = XOAUTH2 (e.g. GMail OAuth)
; (See Using Gmail with XOAUTH2 · PHPMailer/PHPMailer Wiki · GitHub )
; smtp_oauth_provider = Google
; smtp_oauth_email =
; smtp_oauth_clientid =
; smtp_oauth_clientsecret =
; smtp_oauth_refreshtoken =
; Enable suppressing verification of SMTP certificate in PHPMailer
; Note: this is not recommended per PHPMailer documentation
; smtp_suppress_cert_check = On
; Allow envelope sender to be specified
; (may not be possible with some server configurations)
; allow_envelope_sender = Off
; Default envelope sender to use if none is specified elsewhere
; default_envelope_sender = my_address@my_host.com
; Force the default envelope sender (if present)
; This is useful if setting up a site-wide no-reply address
; The reply-to field will be set with the reply-to or from address.
; force_default_envelope_sender = Off
; Force a DMARC compliant from header (RFC5322.From)
; If any of your users have email addresses in domains not under your control
; you may need to set this to be compliant with DMARC policies published by
; those 3rd party domains.
; Setting this will move the users address into the reply-to field and the
; from field wil be rewritten with the default_envelope_sender.
; To use this you must set force_default_enveloper_sender = On and
; default_envelope_sender must be set to a valid address in a domain you own.
; force_dmarc_compliant_from = Off
; The display name to use with a DMARC compliant from header
; By default the DMARC compliant from will have an empty name but this can
; be changed by adding a text here.
; You can use ‘%n’ to insert the users name from the original from header
; and ‘%s’ to insert the localized sitename.
; dmarc_compliant_from_displayname = ‘%n via %s’
; Amount of time required between attempts to send non-editorial emails
; in seconds. This can be used to help prevent email relaying via OJS.
time_between_emails = 10
; Maximum number of recipients that can be included in a single email
; (either as To:, Cc:, or Bcc: addresses) for a non-privileged user
max_recipients = 10
; If enabled, email addresses must be validated before login is possible.
require_validation = Off
; The number of days a user has to validate their account before their access key expires.
validation_timeout = 14
Thank you for your help in advance.
Kind regards, Barbaros