Problem with view or download file in OJS 3.2.1.3

[FranKY]

In OJS 3.2.1.3 when trying to view a file, an error appears:

PDF.js v1.8.188 (build: ad1023ff)
Message: stream must have data

even if I try to download it doesn’t let me download the file.

what to do?

[kerimsarigul]

Check you dir_files settings and permissions please…

PDF error: Stream must have data

We noticed that when you try to open a PDF from volume 36 on back on our site, http://journal.viterbo.edu/index.php/atpp you receive this error. [image] If you click download, it downloads a “download.html” file that is zero bytes. The two volumes we have after 36 work for some reason. We also have another journal, http://journal.viterbo.edu/index.php/at/issue/archive I did a spot check on this one, and the PDFs open fine.

[FranKY]

@kerimsarigul

dir_files settings and permissions

dir_files settings and permissions are ok.