Problem with externals access in last version. Some admin functions don't work

Software Support
1

Hello. After I upgrade my OJS versión to the last 3.3.0.8 some of the admins functions stop working, showing a blank page and returning a 500 Internal Server Error. My apache error log shows this:

[Wed Mar 02 20:19:59.030165 2022] [php7:error] [pid 10517] [client 169.158.137.125:15142] PHP Fatal error:  Uncaught GuzzleHttp\\Exception\\ConnectException: cURL error 7: Failed to connect to pkp.sfu.ca port 80: No route to host (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) in /var/www/html/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php:200\nStack trace:\n#0 /var/www/html/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php(155): GuzzleHttp\\Handler\\CurlFactory::createRejection()\n#1 /var/www/html/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php(105): GuzzleHttp\\Handler\\CurlFactory::finishError()\n#2 /var/www/html/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/CurlHandler.php(43): GuzzleHttp\\Handler\\CurlFactory::finish()\n#3 /var/www/html/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/Proxy.php(28): GuzzleHttp\\Handler\\CurlHandler->__invoke()\n#4 /var/www/html/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/Proxy.php(51): GuzzleHttp\\Handler\\Proxy::GuzzleHttp\\Handler\\{closure}()\n#5 /var/www/html/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php(37 in /var/www/html/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php on line 200, referer: https://innovacion.ciget.lastunas.cu/index.php/it/management/settings/website

I readed some others post related to this. I set this:

show_upgrade_warning = Off
enable_beacon = Off

But the result is the same. Thanks for any help.

2

Hi @RoWEN,

Is this still an issue for you? It’s possible this was related to an outage that made Plugin Gallery information unavailable for a time. That issue has since been corrected.

Regards,

Erik
PKP Team

4

same problem here - updated 3.2.1-3 to 3.3.0.11
I can not access Administration link and Journal settings (error 500).
show_upgrade_warning = Off
enable_beacon = Off
Log:
[Wed Jul 20 14:55:09.191215 2022] [php7:error] [pid 15920] [client 147.231.110.16:60203] PHP Fatal error: Uncaught GuzzleHttp\Exception\ConnectException: cURL error 7: Failed to connect to pkp.sfu.ca port 80: Connection timed out (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) in /home/workplace/uzp/public_html/ejes/ojs/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php:200\nStack trace:\n#0 /home/workplace/uzp/public_html/ejes/ojs/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php(155): GuzzleHttp\Handler\CurlFactory::createRejection(Object(GuzzleHttp\Handler\EasyHandle), Array)\n#1 /home/workplace/uzp/public_html/ejes/ojs/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php(105): GuzzleHttp\Handler\CurlFactory::finishError(Object(GuzzleHttp\Handler\CurlHandler), Object(GuzzleHttp\Handler\EasyHandle), Object(GuzzleHttp\Handler\CurlFactory))\n#2 /home/workplace/uzp/public_html/ejes/ojs/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/CurlHandler.php(43): GuzzleHttp\Handler\CurlFactory::finish(Object(GuzzleHttp\Handler\CurlHandler), Object(GuzzleHttp\Handler\EasyHandle) in /home/workplace/uzp/public_html/ejes/ojs/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php on line 200, referer: https://ejes.cz/index.php/ejes/management/tools