I have looked into the many topics in this forum that have discussed this issue without luck.
I’ll try to provide enough details here so hopefully, we can find a clear solution for the issue.
When configuring OJS 3.2.1.0 with a Microsoft 365 email account, no mail will be delivered, producing the following error message:
[Sun Jun 27 15:05:53.398408 2021] [php7:notice] [pid 14469] [client 31.214.38.73:50089] SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: 5.2.252 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message.
The email account is a university account provided by Microsoft. I have checked the credentials, which work fine when authenticated on Microsoft’s website.
Here’s my config.inc.php email section (anonymized with …):
;;;;;;;;;;;;;;;;;;
; Email Settings ;
;;;;;;;;;;;;;;;;;;
[email]
; Use SMTP for sending mail instead of mail()
smtp = On
; SMTP server settings
smtp_server = smtp.office365.com
smtp_port = 587; Enable SMTP authentication
; Supported mechanisms: ssl, tls
smtp_auth = tls
smtp_username = “…”
smtp_password = “…”
; Allow envelope sender to be specified
; (may not be possible with some server configurations)
; allow_envelope_sender = On
; Default envelope sender to use if none is specified elsewhere
; default_envelope_sender = my_address@my_host.com
; Force the default envelope sender (if present)
; This is useful if setting up a site-wide no-reply address
; The reply-to field will be set with the reply-to or from address.
; force_default_envelope_sender = Off
forced_from_address = …
This page (GitHub - grantj-re3/FlindersOJS-email: Allow OJS v3 email to comply with SMTP AUTH client submission such as offerred by Microsoft Office 365.) suggests using forced_from_address, which does not seem to matter in this configuration file.
Is there any clear way to overcome this problem?
Thanks.