I installed the Portico plugin (OJS 188.8.131.52) and have done a test XML export. It works OK but for some reason it puts the article ID (not the page numbers) in the XML elements called “fpage” and “lpage”. This seems wrong, and Portico agreed it should be the page numbers in those elements.
what I did beforehand
We downgraded our server to PHP 7.3 (from PHP 7.4) in order to allow the plugin to work. I then just opened the plugin and selected an issue and generated the export.
what I did to try to fix it
I have not done anything to try to resolve this, as I do not know how. I reported the issue to our technical provider (who maintains the server) and to Portico, and they advised me to check with PKP.
Application Version: OJS 184.108.40.206
Additional information, such as screenshots and error log messages if applicable:
I can provide a screenshot of the XML but have not attached it here as when I tried that the post failed to upload properly so I am not attaching it this time.
Thank you for any help!