I think this is a duplicate post: Portico deposit error while depositing an single/multiple issue - #2 by jnugent
Please just ask your questions once; it might take the PKP team (or community) a few days to get to it. If you think it’s been forgotten, feel free to post a follow-up on the same topic after a few days.
Regards,
Alec Smecher
Public Knowledge Project Team