PKP PN Preservation

Software Support
1

We would like to confirm if our magazine is properly preserved in the PKP preservation network.
https://santanderestudiospatrimonio.unican.es/index.php/sanespat/index
In the magazine we use version 3.3.0.13.
Thanks,

2

Hi @sanespat,

When did you register and configure for PKP PN? It usually takes a few days to show up…

-Roger
PKP Team

4

A lot of days ago. More than a week.
Thanks for the reply

5

Hi @sanespat,

Thank you for providing more details. I’ll have one of my colleagues look into this further and get back to you.

-Roger
PKP Team

8

Thank you very much. Plugins.generic.pln offers this result in Status:

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image1432×778 60.4 KB

9

Hi @sanespat,

First of all, I recommend enabling the “Default Translation” plugin to improve the missing translations (e.g. ##text##):

image
image713×72 2.5 KB

About the deposits, nothing has been received on our end, so I’d like you to help me to investigate what’s happening.

In case you’re not a technical contact, please forward the request below to the person/company who’s taking care of the server:

  • Output for the following queries:
    SELECT * FROM pln_deposits;
SELECT * FROM pln_deposit_objects;

Best,
Jonas Raoni

10

Hi, Jonas Roani
Thank you so much. Transfer the questions to the technician and write when I have the answers.
Best regards,
Sanespat

11

These are the results:
SELECT * FROM pln_deposits;

image
image1360×180 97.6 KB

SELECT * FROM pln_deposit_objects;

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image886×163 81.2 KB

12

Thanks @sanespat,

Something strange has happened there, all the deposits are marked as completed, but they haven’t been sent… Perhaps it’s an old bug in the plugin, that has been corrected already :thinking:

Please ask the output of the following query (it will help me to understand if it’s a persistent issue, that might happen again):

DESCRIBE pln_deposits;

And to fix the problem, you can ask them to run this one:

UPDATE pln_deposits SET status = 0;

This should reset the deposits/process. The deposits are processed once per day, so after executing, it will take at least one day to see if the issue has been solved.

You also can reset the deposits manually, if you want, through the interface:
image

Best,
Jonas Raoni

13

Thank you so much. I give notice to computer scientists. I will inform you.

1 Like
14

Hi, Jonas Raoni.
Computer personnel have put Status = 0. The answer to the question (DESCRIBE pln_deposits;) is this:

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image710×236 82 KB

And Status PKP PLN is:

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image1347×828 30.2 KB

15

Thanks! Until the end of the day, the Pending status should be changed :slight_smile:

If nothing happens…

Then it means the server isn’t running the scheduled tasks or perhaps an unexpected error happened during the process, then you can forward this to your IT support:

  • Here’s the instruction to enable the scheduled tasks: https://docs.pkp.sfu.ca/admin-guide/en/configure#scheduled-tasks

  • At the folder ${files_dir}/scheduledTaskLogs/ there must be several .log files with the name starting with “PKPPNDepositorTask-”, send us the content of the newest one, and also the error messages at the server error log (only the ones that happened on the same day of the other .log file).

Best,
Jonas Raoni

16

Hi, Jonas Raoni.
The Status of the plugin continues on Pending.
The content of the file is:
[2023-02-13 18:06:48] https://santanderestudiospatrimonio.unican.es
[2023-02-13 18:06:48] [Notificación] Se ha iniciado la tarea.
[2023-02-13 18:06:48] [Notificación] PLN Depositor executeActions started
[2023-02-13 18:06:48] [Notificación] Depositor processing for Santander. Estudios de Patrimonio.
[2023-02-13 18:06:48] [Notificación] Getting service document.
[2023-02-13 18:06:49] [Notificación] Processing deposit status updates.
[2023-02-13 18:06:49] [Notificación] Processing updated content.
[2023-02-13 18:06:49] [Notificación] Processing new content.
[2023-02-13 18:06:50] [Notificación] Packaging content for deposit.
[2023-02-13 18:06:50] [Notificación] Sending deposits to the PKP PN.
[2023-02-13 18:06:50] [Notificación] Se ha detenido la tarea.

Best regards,
Sanespat

17

The name of the file is: PKPPNDepositorTask-63ea6e282140f-20230213.log

18

Thanks! I see the task was executed without interruptions, but there should be more messages there like “Packaging the issue #1”…

Can you attach the entries at the error log of the server (everything from day 2023-02-13 until today should be ok)? You can send me in a private message if you think it’s better (security issues).

Best,
Jonas Raoni

19

Hi, Jonas Raoni,
Please, what is private mail?

20

I think you already found the “Message” inside my profile :slight_smile:

I’ll keep the conversation there and come back here if there’s anything that might help others.

Best,
Jonas

21

I’m closing the issue, the other problem is related to Problem to generate deposits on Windows · Issue #26 · pkp/pln · GitHub.