PKP-PN not syncing

Describe the issue or problem
Good morning. I have activated the PKP-PN plugin and accepted the terms but I only receive the following message Network Status: “The PKP PLN does not know about this journal yet.” It has been probably two weeks and I have tried resetting the plugin multiple times.

https://journal.faom.org/index.php/jom/gateway/plugin/PLNGatewayPlugin

OJS 3.4.0.4

Hello @jomjaime , welcome to the PKP Community Forum :smiley:

The error may be because the cron service has not been configured correctly on your server.

Are you using the correct version of the plugin? Releases · pkp/pln · GitHub

Here you can find some more information, https://docs.pkp.sfu.ca/pkp-pn/en/#the-plugin-status-continues-to-display-network-status-the-pkp-pln-does-not-know-about-this-journal-yet-and-no-issues-are-listed-under-deposits

Thank you for your reply. I have the Acron plugin installed and the PLN plugin is up to date.

@jomjaime

Why don’t you try to review these possible actions, GitHub - pkp/pln: PKP Preservation Network Plugin?

Thank you. I have looked over the GitHub and believe the plugin is installed correctly. This is a copy of the PKPPNDepositorTask log.

[2024-12-12 11:34:10] https://journal.faom.org
[2024-12-12 11:34:10] [Notice] Task process started.
[2024-12-12 11:34:10] [Notice] PKP Preservation Network Processor
[2024-12-12 11:34:10] [Notice] Depositor processing for Journal of Operational Medicine.
[2024-12-12 11:34:10] [Notice] Getting service document.
[2024-12-12 11:34:11] [Notice] The PKP PN is not currently accepting deposits.
[2024-12-12 11:34:11] [Notice] Pruning orphaned deposits.
[2024-12-12 11:34:11] [Notice] Task process stopped.

I tried reinstalling the plugin, deleting the data cache, reaccepting the terms, and rerunning the scheduled tasks.

this is the error I aim getting when running the php upgrade script

PHP Warning: Array to string conversion in /srv/users/journal/apps/journal/public/plugins/generic/pln/classes/migration/upgrade/I57_UpdateSettings.php on line 45
PHP Notice: unserialize(): Error at offset 0 of 5 bytes in /srv/users/journal/apps/journal/public/plugins/generic/pln/classes/migration/upgrade/I57_UpdateSettings.php on line 45
PHP Warning: Array to string conversion in /srv/users/journal/apps/journal/public/plugins/generic/pln/classes/migration/upgrade/I57_UpdateSettings.php on line 45
PHP Notice: unserialize(): Error at offset 0 of 5 bytes in /srv/users/journal/apps/journal/public/plugins/generic/pln/classes/migration/upgrade/I57_UpdateSettings.php on line 45

this is what is listed on line 45

$value = unserialize((string) $value);

I submitted a ticket on GitHub for the PHP issue.

https://github.com/pkp/pln/issues/97