PKP-PN not syncing

Describe the issue or problem
Good morning. I have activated the PKP-PN plugin and accepted the terms but I only receive the following message Network Status: “The PKP PLN does not know about this journal yet.” It has been probably two weeks and I have tried resetting the plugin multiple times.

https://journal.faom.org/index.php/jom/gateway/plugin/PLNGatewayPlugin

OJS 3.4.0.4

Hello @jomjaime , welcome to the PKP Community Forum :smiley:

The error may be because the cron service has not been configured correctly on your server.

Are you using the correct version of the plugin? Releases · pkp/pln · GitHub

Here you can find some more information, https://docs.pkp.sfu.ca/pkp-pn/en/#the-plugin-status-continues-to-display-network-status-the-pkp-pln-does-not-know-about-this-journal-yet-and-no-issues-are-listed-under-deposits

Thank you for your reply. I have the Acron plugin installed and the PLN plugin is up to date.

@jomjaime

Why don’t you try to review these possible actions, GitHub - pkp/pln: PKP Preservation Network Plugin?

Thank you. I have looked over the GitHub and believe the plugin is installed correctly. This is a copy of the PKPPNDepositorTask log.

[2024-12-12 11:34:10] https://journal.faom.org
[2024-12-12 11:34:10] [Notice] Task process started.
[2024-12-12 11:34:10] [Notice] PKP Preservation Network Processor
[2024-12-12 11:34:10] [Notice] Depositor processing for Journal of Operational Medicine.
[2024-12-12 11:34:10] [Notice] Getting service document.
[2024-12-12 11:34:11] [Notice] The PKP PN is not currently accepting deposits.
[2024-12-12 11:34:11] [Notice] Pruning orphaned deposits.
[2024-12-12 11:34:11] [Notice] Task process stopped.

I tried reinstalling the plugin, deleting the data cache, reaccepting the terms, and rerunning the scheduled tasks.

this is the error I aim getting when running the php upgrade script

PHP Warning: Array to string conversion in /srv/users/journal/apps/journal/public/plugins/generic/pln/classes/migration/upgrade/I57_UpdateSettings.php on line 45
PHP Notice: unserialize(): Error at offset 0 of 5 bytes in /srv/users/journal/apps/journal/public/plugins/generic/pln/classes/migration/upgrade/I57_UpdateSettings.php on line 45
PHP Warning: Array to string conversion in /srv/users/journal/apps/journal/public/plugins/generic/pln/classes/migration/upgrade/I57_UpdateSettings.php on line 45
PHP Notice: unserialize(): Error at offset 0 of 5 bytes in /srv/users/journal/apps/journal/public/plugins/generic/pln/classes/migration/upgrade/I57_UpdateSettings.php on line 45

this is what is listed on line 45

$value = unserialize((string) $value);

I submitted a ticket on GitHub for the PHP issue.

https://github.com/pkp/pln/issues/97

@jonasraoni Thank you for the offer of assistance. Please let me know what more information you need.

Hi!

The problem is that our server is unable to contact your one, and there’s nothing we can do at this moment. It will be solved once we do some pending upgrades to the system, but there’s nothing scheduled yet.

Anyway, there’s nothing you need to do, once things get back to work, the plugin should start depositing the old issues automatically.

Best,
Jonas Raoni

Thank you for letting me know.

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