Persistent problem in PKP-PLN deposit again

Describe the issue or problem
Please tell us what happens and what you expected to happen.

Steps I took leading up to the issue
Could you help us resolve the issue we’re having with the preservation module in OJS, which is stuck at the end of the deposit (capture) process? The URL for theRevista amazónica Ciencia y Tecnologia is https://revistas.uea.edu.ec/index.php/.

We are using OJS 3.3.0-17
Thank you in advance for your help.