Hi, we have recently shifted to another server (same specs as of previous one ). Everything seems to be working normal until if some one click on the PDF view button which leads to the following error:
For 500 errors you’re going to want to check your PHP error logs and report on errors found there.
Also, can you please indicate which version you’re working from (e.g. 3.3.0-13), as that is very relevant for those who might assist you in troubleshooting here on the forum.
Check your files_dir setting in config.inc.php to make sure that it points to the right location – but take care not to leave this inside your web root as you seem to have it currently configured! That’s a dangerous configuration and may lead to your server being hacked. This is noted in the configuration file (and elsewhere).
Regards,
Alec Smecher
Public Knowledge Project Team