Password reset function does not work

Software Support
1

Dear all,

the password reset function does not work; Password reset is generating automatic reset email but is then after clicking on reset link it is giving a message that "the link you clicked on has expired or is not valid.”

What can we do?

Thank you very much!

2

Hi @kopi,

What software are you using, and what version?

Regards,
Alec Smecher
Public Knowledge Project Team

3

Dear Alec,

we are using OJS version 2.4.7.0.

Do you have a hint?

4

Hi @kopi,

This has already been resolved in OJS 2.4.7-1; you can either upgrade, or patch the issue: Password reset fails with addition of expiration token · Issue #831 · pkp/pkp-lib · GitHub

Regards,
Alec Smecher
Public Knowledge Project Team

5

Thanks a lot, Alec! This helped me out once again…