Other language appearing in english language email Paypal template


We noticed what looks like a Ukrainian email template in our English language journals (v A similar issue was reported and resolved a few years ago here: OJS 2.4.8-1 Ukrainian Text in an Instance with Languages set to en and de

It’s the paypal_investigate_payment email template that appears to be affected. We’re assuming it’s a small cleanup bug left over from translation work?

Hi @Sonya_Betz,

What does the Prepared Emails area look like for that template? Are your actual working languages filled in with a subject and body for that email?

Alec Smecher
Public Knowledge Project Team

It looks like it’s also appearing in the PKP testdrive journal - if that helps with troubleshooting! https://demo.publicknowledgeproject.org/ojs3/testdrive/index.php/testdrive-journal/

Aside from it showing up in the “Email Templates” list, I can’t find it anywhere else. There is no English version of this template visible.

It’s not appearing in any of the “predefined messages” that appear when creating a notification.

The journals we are seeing it in do not have Ukrainian loaded as a locale and also do not have the paypal plugin enabled.

It’s a little tricky to check on whether it’s getting sent, as the message seems to be a warning from Paypal of unusual activity in a Paypal account, related to changes to the primary contact name for that account?

Similary email is showing up in our “workflow settings > email templates” as well. Please find below he screenshot. We are publisihng in English only and have never installed any other language.

I have a lot of different languages represented too:

Niels Erik