I am submitting the manuscript with Open Journal Systems. But, in the submission process, I can not upload information and proceed successfully in the third step that 3. Enter Metadata. I have tried many methods, but eventually failed. So I wrote to you for your help. I sincerely hope that you could give me some solutions .
Hi @jiang_zhu,
Check your PHP error log for details. Also please include the exact version number of OJS that you’re using with your posts.
Regards,
Alec Smecher
Public Knowledge Project Team
I got a result through the browser check, I don’t understand what it means, please take a look.
Hi @jiang_zhu,
That’s not your PHP error log – you’ll have to find that on the server. The details will depend on your host, but there’s a general guide to finding it in the FAQ area of this forum.
Regards,
Alec Smecher
Public Knowledge Project Team
The problem with the website caused the upload file to fail, the problem has been solved, thank you.