OMP 3.4.0.4 cover image problem

Hello PKP community…

I am facing cover image issue. The uploaded cover image before publishing appears in admin dashboard view, but not in public catalog view.
Based on my search in forum, these approaches were recommended:

  1. to not provide series information (select nothing) while publishing
  2. Problem Loading Cover Image OMP-3.4.0-7 as specified here, i dont have access to php error logs.

i have tried the first method, but not fruitful result.
Also eliminating series information is not a good idea from publishing perspective, which can lead to confusion.

It would helpful to specify a proper workaround, from admin dashboard level to code level changes so that i can try one after another.

As you know supporting open access publishing in developing countries like India, is not yet fully supported. In this environment/situation, readers and funding agencies both visit the sit and cognitively expect such cover images. It adds good welcoming for presenting. Moreover, the cover designing team also expect such a simple feedback so that they can work with motivation.

Pls. help.

the cover image we are trying to upload (for example):

the error message in dashboard:

while i tried to inspect the page…

It says “Could not load the image”, while i hovered over the actual image URL that is supposed to be the path for the cover image.

Hi @ganesh,

For errors such as these it might be best to check your PHP error log, rather than using Browser tools. Could you do so and report back? If unsure of how to do it, please see this post here: How do I find my PHP error log?

-Roger
PKP Team