Hi @asmecher We have upgraded the website from OJS version 2.4.6.0 to 3.1.1.4, and subsequently to later versions, as outlined below. 2.4.6.0>>3.1.1.4>>3.1.2.4>>3.2.1.5>>3.3.0.11>>3.3.0.21 After the upgrade from 2.4.6.0>>3.1.1.4, we are facing an issue with article metrics. The metrics data avail…

Hi @ischolar Before 2.4.3, I believe – it was so long time ago – there were different ways how usage statistics were calculated. One way would save the metrics as ojs::legacyCounterPlugin. From 2.4.3 until 3.4, there was only one way, UsageStatsPlugin, that considers/uses metric type ojs::counter. …

[image] bozana: If you do not have correct data for ojs::counter metric type, you should double check if your UsageStatsPlugin is enabled and setup correctly, if the usage is correctly logged in the file system, and if the usage stats log file processing is happening correctly. Further informat…

Hi @ischolar Hmmm… strange… Do you have any usage stats log file in any other folder under files/usageStats/archive/ ?

In the directory files/usageStats/, there are two folders: archive/ and usageEventLogs/. The archive/ folder is currently empty and does not contain any files or subdirectories. The usageEventLogs/ folder contains log files, for example usage_events_20260311.log. [image]

Do you use Acon plugin to run the scheduled task? If so, could you maybe try to reload scheduled tasks: as Admin or Journal Manager go to the Website Settings > Plugins > Installed Plugins > Generic Plugins > Acron Plugin > click on the arrow to expand > click on “Reload Scheduled Tasks”. Do you n…