[OJS3] cannot install

[pir]

Hi,
I’m trying to install a clean installation of ojs 3, cloned the project from git, installed all the sub modules, get mysql started.
I tried to install via web, after all the configuration asked it gets a blank page.
I tired to install via command line and I get installation successful, but when I access via web I get a blank page.

I checked in config.inc.php the parameter installed = off/on, setting it to off before installation and checking it’s on after installation.
enabled php error log but no clue.

where to start?

Thanks.

[ctgraham]

You didn’t mention the step of initializing Composer dependencies. Did you notice that new requirement in the documentation?

pkp/ojs/blob/ojs-stable-3_0_0/README.md#using-git-development-source

With any blank page, the key will usually be to check the error log for relevant messages. If nothing is immediately apparent, follow the advanced steps from the FAQ:

When I click some button or follow some link, I'm left with a blank page. What do I do?

Check your webserver error log Usually, this indicates that a PHP error has occurred and the message has been sent to your web server or system log file. Check there – e.g. /var/log/apache/error.log, although the exact location will depend on your server configuration – for further details. Check your file permissions If you haven’t installed OJS yet, then the most likely cause is a problem with file permissions in your cache/ or cache/t_compile directories. See docs/README for information on…

[pir]

yes, I used composer, here is my steps for cloning the source code:

[root@raco-dev dades]# git clone GitHub - pkp/ojs: Open Journal Systems is open source software to manage scholarly journals.
Cloning into ‘ojs’…
remote: Counting objects: 306719, done.
remote: Compressing objects: 100% (115/115), done.
remote: Total 306719 (delta 43), reused 0 (delta 0), pack-reused 306602
Receiving objects: 100% (306719/306719), 140.04 MiB | 3.56 MiB/s, done.
Resolving deltas: 100% (176255/176255), done.
[root@raco-dev dades]# cd ojs
[root@raco-dev ojs]# git submodule update --init --recursive
Submodule ‘docs/manual’ (GitHub - pkp/ojs-user-guide: OJS User Guide) registered for path ‘docs/manual’
Submodule ‘lib/pkp’ (GitHub - pkp/pkp-lib: The library used by PKP's applications OJS, OMP and OPS, open source software for scholarly publishing.) registered for path ‘lib/pkp’
Submodule ‘plugins/blocks/makeSubmission’ (GitHub - pkp/makeSubmission: A sidebar block plugin for Open Journal Systems and Open Monograph Press which adds a link to the submissions page.) registered for path ‘plugins/blocks/makeSubmission’
Submodule ‘plugins/generic/customBlockManager’ (GitHub - pkp/customBlockManager: Plugin permitting the creation of custom sidebar blocks) registered for path ‘plugins/generic/customBlockManager’
Submodule ‘plugins/generic/googleAnalytics’ (GitHub - pkp/googleAnalytics: Google Analytics plugin for OMP 1.2+ / OJS 3.0+) registered for path ‘plugins/generic/googleAnalytics’
Submodule ‘plugins/generic/lensGalley’ (GitHub - asmecher/lensGalley: Galley viewer plugin integrating eLife Lens for OJS 3.0) registered for path ‘plugins/generic/lensGalley’
Submodule ‘plugins/generic/orcidProfile’ (GitHub - pkp/orcidProfile: A plugin to pull ORCID information into a PKP user profile) registered for path ‘plugins/generic/orcidProfile’
Submodule ‘plugins/generic/pdfJsViewer’ (GitHub - pkp/pdfJsViewer: A pdf.js-based PDF viewer for OJS articles and issue galleys.) registered for path ‘plugins/generic/pdfJsViewer’
Submodule ‘plugins/generic/staticPages’ (GitHub - pkp/staticPages: Plugin permitting the creation of static pages like a CMS (OJS 3.0+ and OMP 1.1.1+)) registered for path ‘plugins/generic/staticPages’
Submodule ‘plugins/generic/tinymce’ (GitHub - pkp/tinymce: TinyMCE plugin for OJS 3.x and OMP 1.2+) registered for path ‘plugins/generic/tinymce’
Submodule ‘plugins/generic/translator’ (GitHub - pkp/translator: PKP Translator plugin for OMP 1.1.1+ and OJS 3.0+) registered for path ‘plugins/generic/translator’
Cloning into ‘docs/manual’…
remote: Counting objects: 271, done.
remote: Total 271 (delta 0), reused 0 (delta 0), pack-reused 271
Receiving objects: 100% (271/271), 79.76 KiB | 0 bytes/s, done.
Resolving deltas: 100% (147/147), done.
Submodule path ‘docs/manual’: checked out ‘f5940c8eac0a8049c262568fee5cdb0899c57d62’
Cloning into ‘lib/pkp’…
remote: Counting objects: 116694, done.
remote: Compressing objects: 100% (123/123), done.
remote: Total 116694 (delta 54), reused 0 (delta 0), pack-reused 116569
Receiving objects: 100% (116694/116694), 53.79 MiB | 7.26 MiB/s, done.
Resolving deltas: 100% (73717/73717), done.
Submodule path ‘lib/pkp’: checked out ‘d0082bdd7c0b82c4507b01b354a33b8edeaebc9f’
Submodule ‘js/lib/jquery/plugins/spectrum’ (GitHub - bgrins/spectrum: The No Hassle JavaScript Colorpicker) registered for path ‘js/lib/jquery/plugins/spectrum’
Submodule ‘js/lib/pnotify’ (GitHub - sciactive/pnotify: Beautiful JavaScript notifications with Web Notifications support.) registered for path ‘js/lib/pnotify’
Submodule ‘lib/swordappv2’ (GitHub - swordapp/swordappv2-php-library: SWORD v2 PHP API library) registered for path ‘lib/swordappv2’
Cloning into ‘js/lib/jquery/plugins/spectrum’…
remote: Counting objects: 2875, done.
remote: Total 2875 (delta 0), reused 0 (delta 0), pack-reused 2875
Receiving objects: 100% (2875/2875), 1.73 MiB | 1.57 MiB/s, done.
Resolving deltas: 100% (1712/1712), done.
Submodule path ‘lib/pkp/js/lib/jquery/plugins/spectrum’: checked out ‘74ccb0e48f43a069b45c8b6cdf981a59ded3e271’
Cloning into ‘js/lib/pnotify’…
remote: Counting objects: 4170, done.
remote: Total 4170 (delta 0), reused 0 (delta 0), pack-reused 4170
Receiving objects: 100% (4170/4170), 16.40 MiB | 2.53 MiB/s, done.
Resolving deltas: 100% (787/787), done.
Submodule path ‘lib/pkp/js/lib/pnotify’: checked out ‘bb727c99f50f8c9819ad5e7446729a957cd1e54c’
Cloning into ‘lib/swordappv2’…
remote: Counting objects: 606, done.
remote: Total 606 (delta 0), reused 0 (delta 0), pack-reused 606
Receiving objects: 100% (606/606), 2.27 MiB | 1.42 MiB/s, done.
Resolving deltas: 100% (357/357), done.
Submodule path ‘lib/pkp/lib/swordappv2’: checked out ‘c9b7b4c2a5bcd24459cd39c795b4d98f39ce0439’
Cloning into ‘plugins/blocks/makeSubmission’…
remote: Counting objects: 26, done.
remote: Total 26 (delta 0), reused 0 (delta 0), pack-reused 26
Unpacking objects: 100% (26/26), done.
Submodule path ‘plugins/blocks/makeSubmission’: checked out ‘4119c62e323d7283080841076f3874247dd89aed’
Cloning into ‘plugins/generic/customBlockManager’…
remote: Counting objects: 409, done.
remote: Compressing objects: 100% (9/9), done.
remote: Total 409 (delta 0), reused 0 (delta 0), pack-reused 399
Receiving objects: 100% (409/409), 74.80 KiB | 0 bytes/s, done.
Resolving deltas: 100% (204/204), done.
Submodule path ‘plugins/generic/customBlockManager’: checked out ‘bfef9d107747954c1be72423046fdb00ba2b0d50’
Cloning into ‘plugins/generic/googleAnalytics’…
remote: Counting objects: 93, done.
remote: Total 93 (delta 0), reused 0 (delta 0), pack-reused 93
Unpacking objects: 100% (93/93), done.
Submodule path ‘plugins/generic/googleAnalytics’: checked out ‘bf83b8c4cd1170403b879f69f26c405ae3b486e0’
Cloning into ‘plugins/generic/lensGalley’…
remote: Counting objects: 183, done.
remote: Total 183 (delta 0), reused 0 (delta 0), pack-reused 183
Receiving objects: 100% (183/183), 420.51 KiB | 492.00 KiB/s, done.
Resolving deltas: 100% (73/73), done.
Submodule path ‘plugins/generic/lensGalley’: checked out ‘64ba87ca763863aa5b98e074594d990cc698dd66’
Cloning into ‘plugins/generic/orcidProfile’…
remote: Counting objects: 387, done.
remote: Total 387 (delta 0), reused 0 (delta 0), pack-reused 387
Receiving objects: 100% (387/387), 74.57 KiB | 0 bytes/s, done.
Resolving deltas: 100% (219/219), done.
Submodule path ‘plugins/generic/orcidProfile’: checked out ‘ee08f0226bd31f2b9529491ad9777104fbb9a1ad’
Cloning into ‘plugins/generic/pdfJsViewer’…
remote: Counting objects: 720, done.
remote: Total 720 (delta 0), reused 0 (delta 0), pack-reused 720
Receiving objects: 100% (720/720), 2.22 MiB | 1.47 MiB/s, done.
Resolving deltas: 100% (234/234), done.
Submodule path ‘plugins/generic/pdfJsViewer’: checked out ‘c50b5a8b1ba9e2f329542d2c850c9aa4e64dbf9d’
Cloning into ‘plugins/generic/staticPages’…
remote: Counting objects: 694, done.
remote: Compressing objects: 100% (15/15), done.
remote: Total 694 (delta 1), reused 0 (delta 0), pack-reused 678
Receiving objects: 100% (694/694), 137.04 KiB | 0 bytes/s, done.
Resolving deltas: 100% (339/339), done.
Submodule path ‘plugins/generic/staticPages’: checked out ‘59aa1106de6a31210f789d3f3dda0907395a0563’
Cloning into ‘plugins/generic/tinymce’…
remote: Counting objects: 463, done.
remote: Total 463 (delta 0), reused 0 (delta 0), pack-reused 463
Receiving objects: 100% (463/463), 162.69 KiB | 0 bytes/s, done.
Resolving deltas: 100% (182/182), done.
Submodule path ‘plugins/generic/tinymce’: checked out ‘8d70bfe1ac23a60440c2eba0034a26f73cd90994’
Cloning into ‘plugins/generic/translator’…
remote: Counting objects: 310, done.
remote: Total 310 (delta 0), reused 0 (delta 0), pack-reused 310
Receiving objects: 100% (310/310), 94.09 KiB | 0 bytes/s, done.
Resolving deltas: 100% (156/156), done.
Submodule path ‘plugins/generic/translator’: checked out ‘df850ad0a52dcc331080b4dd767febe94316c3df’
[root@raco-dev ojs]# cd lib/pkp
[root@raco-dev pkp]# curl -sS https://getcomposer.org/installer | php
All settings correct for using Composer
Downloading 1.2.2…

Composer successfully installed to: /dades/ojs/lib/pkp/composer.phar
Use it: php composer.phar
[root@raco-dev pkp]# php composer.phar update
Your version of PHP, 5.4.16, is affected by CVE-2013-6420 and cannot safely perform certificate validation, we strongly suggest you upgrade.
Loading composer repositories with package information
Updating dependencies (including require-dev)

• Installing symfony/process (v2.8.13)
  Loading from cache

• Installing kriswallsmith/assetic (v1.4.0)
  Loading from cache

• Installing robloach/component-installer (0.2.3)
  Loading from cache

• Installing components/jquery (1.11.0)
  Loading from cache

• Installing components/jqueryui (1.11.0)
  Loading from cache

• Installing oyejorge/less.php (v1.7.0.3)
  Loading from cache

• Installing phpmailer/phpmailer (v5.2.8)
  Loading from cache

• Installing smarty/smarty (v2.6.28)
  Loading from cache

• Installing ezyang/htmlpurifier (v4.6.0)
  Loading from cache

• Installing tinymce/tinymce (4.1.7)
  Loading from cache

• Installing ircmaxell/password-compat (v1.0.4)
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• Installing michelf/php-markdown (1.5.0)
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• Installing sebastian/recursion-context (1.0.4)
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• Installing sebastian/exporter (1.2.2)
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• Installing sebastian/diff (1.4.1)
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• Installing sebastian/comparator (1.2.0)
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• Installing symfony/yaml (v2.8.13)
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• Installing sebastian/version (1.0.6)
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• Installing sebastian/global-state (1.1.1)
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• Installing sebastian/environment (1.3.8)
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• Installing doctrine/instantiator (1.0.5)
  Loading from cache

• Installing phpunit/php-text-template (1.2.1)
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• Installing phpunit/phpunit-mock-objects (2.3.8)
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• Installing phpunit/php-timer (1.0.8)
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• Installing phpunit/php-file-iterator (1.4.1)
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• Installing phpunit/php-token-stream (1.4.9)
  Downloading: 100%

• Installing phpunit/php-code-coverage (2.2.4)
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• Installing phpdocumentor/reflection-docblock (2.0.4)
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• Installing phpspec/prophecy (v1.6.1)
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• Installing phpunit/phpunit (4.8.28)
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• Installing phpunit/phpunit-selenium (1.4.2)
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• Installing moxiecode/plupload (v2.1.9)
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kriswallsmith/assetic suggests installing twig/twig (Assetic provides the integration with the Twig templating engine)
kriswallsmith/assetic suggests installing leafo/lessphp (Assetic provides the integration with the lessphp LESS compiler)
kriswallsmith/assetic suggests installing leafo/scssphp (Assetic provides the integration with the scssphp SCSS compiler)
kriswallsmith/assetic suggests installing ptachoire/cssembed (Assetic provides the integration with phpcssembed to embed data uris)
kriswallsmith/assetic suggests installing leafo/scssphp-compass (Assetic provides the integration with the SCSS compass plugin)
kriswallsmith/assetic suggests installing patchwork/jsqueeze (Assetic provides the integration with the JSqueeze JavaScript compressor)
sebastian/global-state suggests installing ext-uopz ()
phpunit/phpunit-mock-objects suggests installing ext-soap ()
phpunit/php-code-coverage suggests installing ext-xdebug (>=2.2.1)
phpdocumentor/reflection-docblock suggests installing dflydev/markdown (~1.0)
phpdocumentor/reflection-docblock suggests installing erusev/parsedown (~1.0)
phpunit/phpunit suggests installing phpunit/php-invoker (~1.1)
Writing lock file
Generating autoload files

ComponentInstaller\Installer::postAutoloadDump
Compiling component files
[root@raco-dev pkp]#

nothing in apache/php logs. all ojs folders included cache ones are with apache owner and permissions.

[ctgraham]

The installation steps look solid. Any blank white screen should translate into an error in the PHP log. Once case where I’ve seen this not happen is when a PHP module dependency is not present - for example, when I tried to run the install without having installed the php-mysql package.

This, or similar situations, should be detectable with the “further troubleshooting” step in the previously linked FAQ. Were you able to try setting display_errors to “E_ALL” and removing the error suppression on the includes?

[pir]

seems the problem was with the branch master, I moved to ojs-stable-3_0_0 and no more blank pages.

[asmecher]

Hi @pir,

It’s a good idea to stick with one of the stable branches, or you’re likely to run into minor glitches and problems – but have you considered the ojs-stable-3_0_1 branch instead? We’ve recently released OJS 3.0.1 with many improvements over OJS 3.0.0.

Regards,
Alec Smecher
Public Knowledge Project Team