OJS 3: Notification emails go to junk/spam mailbox

I searched for solutions but found older versions had the same problems. Any solution for OJS 3?

Thank you!

Paul

The current conversation on OJS 2.4.8-1 regarding SPF, DKIM, and DMARC will apply to 3.0 as well.
http://forum.pkp.sfu.ca/t/problem-with-e-mail/18775/2?u=ctgraham

For the emails being sent to spam, look in the message headers to see what the status of SPF, DKIM, and DMARC is. It will look something like this:

Authentication-Results: spf=neutral (sender IP is 127.0.0.1)
 smtp.mailfrom=a.domain.tld; mydomain.tld; dkim=pass (signature was verified)
 header.d=a.domain.tld;mydomain.tld; dmarc=fail action=none
 header.from=domain.tld;domain.tld; dkim=pass (signature was verified)
 header.d=a.domain.tld;
Received-SPF: Neutral (mailserver: 127.0.0.1 is neither
 permitted nor denied by domain of a.domain.tld)

Hi @ctgraham,

I didn’t set up the smtp in config file instead using the mail function. Should I use smtp? Thanks.

Paul

If you have an SMTP server available, it will likely (at the least) be configured to implement DKIM, which will help with avoiding spam trapping.