I have OJS 126.96.36.199, upgraded from OJS 2 beginning of the year. When using Generate Custom Report, it returns empty spreadsheet (only header is in it). The other reports looks OK. I have searched the forum and have not found anything that would help.
Some more info (from other forum topics):
- Usage Statistics plugin is enabled
- Acron Plutin is enables
- the View report contains 241 lines
- the error logs don’t show any errors
- the SQL SELECT * FROM metrics WHERE metric_type = “ojs::counter”; return planty of records
How to proceed with debugging?
Best regards, Primož