OJS 3.5 edit user password by Admin

Software Support
1

Describe the issue or problem
I have just upgraded and it looks good. But I cannot see how to edit/reset a user’s password. We need to do this quite often since the reset password function never seems to work in the real world.

Steps I took leading up to the issue

Go to Users & Roles
Search for User
Click 3 dots and Edit
Then there is no access to the usual user profile data, no blue triangle. Just an invite option

What application are you using?
OJS 3.5.0.1

Additional information
There is no Add User option either. My screen does not look like the one in the docs:
https://docs.pkp.sfu.ca/learning-ojs/journal-managers/en/users#edit-user

2

I believe that this functionality has been refactored in OJS 3.5. The reset password function does work, so you may wish to check the functionality of this on your own instance (e.g. check email configuration and error logs). There is some discussion on the refactoring of users, and who their accounts can or cannot be edited here: How to skip invite roles for current user - #3 by huynhnguyenthuan

A possible workaround to this is going through the admin settings > admin > hosted journals > users > edit users - and you’ll have the ability to edit passwords there. It is more advisable, for security and privacy reasons, to have users reset and set the passwords themselves, though.

That’s correct. This has been replaced by the Invite User option, allowing journals to invite a user, rather than adding them without their consent.

-Roger
PKP Team

4

Thanks for the tip to find the Users Edit under Hosted Journals->Settings. I had not seen that before. This will solve the issue. The password reset problem has also been fixed.

The help docs for 3.5 still include the blue triangle and Edit option in the screen shots so that is quite confusing.

The invite option is better than the Add User not only for GDPR but also when there are multiple journals on one OJS install. Editors would often attempt to add reviewers who were already registered with other journals and this was only evident after entering all the data.

5

Hi Roger,
Thank you for your answer, I think we just add back Add user from admin settings > admin > hosted journals > users to left panel sidebar for admin user roles.