OJS 3.4: emails sent with placeholders instead of data

Hello, after the upgrade to OJS 3.4.0.4 journal editors have faced the issue, that they receive emails without the actual values, just as placeholders without actual data. Here is an example:

Article Review Completed

{$editorialContactName}:

I have now completed my review of “article name printed” for {$contextName}, and submitted my recommendation, “{$recommendation}.”

The author’s name is displayed correctly


This is an automated message from [journal name](https://actual address). You can unsubscribe from this email at any time.

Honestly, there could be more such cases, but this is the first problem with emails.

Are we missing something?

Hi @Garant,

Is it Reviewer Commented Notify Editors email? You can check this in the Manage Emails menu

Yes, it’s this template:

{$editorialContactName}:

I have now completed my review of "{$submissionTitle}" for {$contextName}, and submitted my recommendation, "{$recommendation}."

{$reviewerName}

Only a few variables were filled out:
{$submissionTitle}
{$contextName}
{$reviewerName}

So, the {$editorialContactName} and {$recommendation} were not filled… displayed as variables

Hmm, is it possible that it was customised somehow?

It looks to be added only in 3.4 with the following body:

<p>Dear {$recipientName},</p>
<p>{$reviewerName} completed the following review:</p>
<p><a href=\"{$submissionUrl}\">#{$submissionId} {$authorsShort} — {$submissionTitle}</a><br />
<b>Recommendation:</b> {$reviewRecommendation}<br />
<b>Type:</b> {$reviewMethod}</p>
<p>Login to <a href=\"{$submissionUrl}\">view all files and comments</a> provided by this reviewer.</p>

Thanks for the answer @Vitaliy ,
so do you mean, that instead of mine version, it should be:

<p>Dear {$recipientName},</p>
<p>{$reviewerName} completed the following review:</p>
<p><a href=\"{$submissionUrl}\">#{$submissionId} {$authorsShort} — {$submissionTitle}</a><br />
<b>Recommendation:</b> {$reviewRecommendation}<br />
<b>Type:</b> {$reviewMethod}</p>
<p>Login to <a href=\"{$submissionUrl}\">view all files and comments</a> provided by this reviewer.</p>

in the backend section?