OJS 3.4.0.9 article statistics showing 0 abstract views and 0 pdf downloads

Describe the issue or problem
I have OJS 3.4.0.9, the article statistics showing 0 abstract views and 0 pdf downloads. Previously in OJS 3.3 it works, but after update it’s not working. Is there any script that compatible for this version OJS?

Steps I took leading up to the issue

I have add this script to article_summary.tpl

and this script to galley_link.tpl

What application are you using?
OJS 3.4.0.9

Hi @viashino,

As a first step, please review the PKP documentation for OJS 3.4 Statistics to verify configuration steps and see if there are platform-specific notes for data collection or template modifications: https://docs.pkp.sfu.ca/learning-ojs/3.4/en/statistics

As well as the Admin guide on statistics:
https://docs.pkp.sfu.ca/admin-guide/en/statistics

There were some signficiant changes to statistics from versions 3.3 to 3.4, so it’s possible that might be what you’re running into.

-Roger
PKP Team

Hello Roger,

This is the setting i have in Site Setting :

This is the statistics in 1 of many journal that showing 0

or is there the code that i can try beside i already use before?