Hello,
I’m new here and struggling to download OJS. I’ve gone through several previous troubleshooting chats, but the issue persists. I’ve included screenshots.
Thanks
OJS 3.4.0-8
PHP version: 8.0.30
Hi @Branka,
Are you able to check PHP error logs instead? These error messages usually provide more clues.
-Roger
PKP Team
1 Like
Hello,
Thank you for your response. Apache logs in my XAMPP control panel won’t open the php_log_error option (‘Notepad: the system can’t find the path specified’). Below is the screenshot from the Windows XAMPP directory. Many thanks, Branka
[Tue Jan 21 12:46:12.019514 2025] [ssl:warn] [pid 3224:tid 384] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jan 21 12:46:12.113253 2025] [ssl:warn] [pid 3224:tid 384] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jan 21 12:46:12.160139 2025] [mpm_winnt:notice] [pid 3224:tid 384] AH00455: Apache/2.4.58 (Win64) OpenSSL/3.1.3 PHP/8.0.30 configured – resuming normal operations
[Tue Jan 21 12:46:12.160139 2025] [mpm_winnt:notice] [pid 3224:tid 384] AH00456: Apache Lounge VS17 Server built: Oct 18 2023 13:03:18
[Tue Jan 21 12:46:12.160139 2025] [core:notice] [pid 3224:tid 384] AH00094: Command line: ‘C:\xampp\apache\bin\httpd.exe -d C:/xampp/apache’
[Tue Jan 21 12:46:12.175761 2025] [mpm_winnt:notice] [pid 3224:tid 384] AH00418: Parent: Created child process 2064
[Tue Jan 21 12:46:13.676177 2025] [ssl:warn] [pid 2064:tid 392] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jan 21 12:46:13.926189 2025] [ssl:warn] [pid 2064:tid 392] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jan 21 12:46:14.035569 2025] [mpm_winnt:notice] [pid 2064:tid 392] AH00354: Child: Starting 150 worker threads.
[Tue Jan 21 12:47:39.360655 2025] [ssl:warn] [pid 3160:tid 372] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jan 21 12:47:39.438781 2025] [ssl:warn] [pid 3160:tid 372] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jan 21 12:47:39.485669 2025] [mpm_winnt:notice] [pid 3160:tid 372] AH00455: Apache/2.4.58 (Win64) OpenSSL/3.1.3 PHP/8.0.30 configured – resuming normal operations
[Tue Jan 21 12:47:39.485669 2025] [mpm_winnt:notice] [pid 3160:tid 372] AH00456: Apache Lounge VS17 Server built: Oct 18 2023 13:03:18
[Tue Jan 21 12:47:39.485669 2025] [core:notice] [pid 3160:tid 372] AH00094: Command line: ‘c:\xampp\apache\bin\httpd.exe -d C:/xampp/apache’
[Tue Jan 21 12:47:39.501295 2025] [mpm_winnt:notice] [pid 3160:tid 372] AH00418: Parent: Created child process 7684
[Tue Jan 21 12:47:40.251721 2025] [ssl:warn] [pid 7684:tid 368] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jan 21 12:47:40.329809 2025] [ssl:warn] [pid 7684:tid 368] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jan 21 12:47:40.376684 2025] [mpm_winnt:notice] [pid 7684:tid 368] AH00354: Child: Starting 150 worker threads.
[Tue Jan 21 17:48:00.577952 2025] [php:error] [pid 7684:tid 1920] [client ::1:54633] PHP Fatal error: Uncaught Error: Class “Locale” not found in C:\xampp\htdocs\ojs-3.4.0-8\lib\pkp\classes\i18n\Locale.php:148\nStack trace:\n#0 C:\xampp\htdocs\ojs-3.4.0-8\lib\pkp\classes\i18n\Locale.php(130): PKP\i18n\Locale->setLocale(‘en’)\n#1 C:\xampp\htdocs\ojs-3.4.0-8\lib\pkp\lib\vendor\laravel\framework\src\Illuminate\Support\Facades\Facade.php(338): PKP\i18n\Locale->getLocale()\n#2 C:\xampp\htdocs\ojs-3.4.0-8\lib\pkp\classes\template\PKPTemplateManager.php(161): Illuminate\Support\Facades\Facade::__callStatic(‘getLocale’, Array)\n#3 C:\xampp\htdocs\ojs-3.4.0-8\classes\template\TemplateManager.php(40): PKP\template\PKPTemplateManager->initialize(Object(APP\core\Request))\n#4 C:\xampp\htdocs\ojs-3.4.0-8\lib\pkp\classes\template\PKPTemplateManager.php(1441): APP\template\TemplateManager->initialize(Object(APP\core\Request))\n#5 C:\xampp\htdocs\ojs-3.4.0-8\lib\pkp\classes\plugins\Plugin.php(403): PKP\template\PKPTemplateManager::getManager(Object(APP\core\Request))\n#6 C:\xampp\htdocs\ojs-3.4.0-8\lib\pkp\classes\plugins\Plugin.php(137): PKP\plugins\Plugin->_registerTemplateResource()\n#7 C:\xampp\htdocs\ojs-3.4.0-8\lib\pkp\classes\plugins\LazyLoadPlugin.php(34): PKP\plugins\Plugin->register(‘generic’, ‘plugins/generic…’, NULL)\n#8 C:\xampp\htdocs\ojs-3.4.0-8\plugins\generic\announcementFeed\AnnouncementFeedPlugin.php(35): PKP\plugins\LazyLoadPlugin->register(‘generic’, ‘plugins/generic…’, NULL)\n#9 C:\xampp\htdocs\ojs-3.4.0-8\lib\pkp\classes\plugins\PluginRegistry.php(76): APP\plugins\generic\announcementFeed\AnnouncementFeedPlugin->register(‘generic’, ‘plugins/generic…’, NULL)\n#10 C:\xampp\htdocs\ojs-3.4.0-8\lib\pkp\classes\plugins\PluginRegistry.php(121): PKP\plugins\PluginRegistry::register(‘generic’, Object(APP\plugins\generic\announcementFeed\AnnouncementFeedPlugin), ‘plugins/generic…’, NULL)\n#11 [internal function]: PKP\plugins\PluginRegistry::PKP\plugins\{closure}(Object(APP\plugins\generic\announcementFeed\AnnouncementFeedPlugin), ‘plugins/generic…’)\n#12 C:\xampp\htdocs\ojs-3.4.0-8\lib\pkp\classes\plugins\PluginRegistry.php(121): array_walk_recursive(Array, Object(Closure))\n#13 C:\xampp\htdocs\ojs-3.4.0-8\lib\pkp\classes\core\Dispatcher.php(155): PKP\plugins\PluginRegistry::loadCategory(‘generic’, true)\n#14 C:\xampp\htdocs\ojs-3.4.0-8\lib\pkp\classes\core\PKPApplication.php(395): PKP\core\Dispatcher->dispatch(Object(APP\core\Request))\n#15 C:\xampp\htdocs\ojs-3.4.0-8\index.php(21): PKP\core\PKPApplication->execute()\n#16 {main}\n thrown in C:\xampp\htdocs\ojs-3.4.0-8\lib\pkp\classes\i18n\Locale.php on line 148
@rcgillis is above what you required? Thanks
Hi @Branka,
The relevant message is…
Uncaught Error: Class “Locale” not found
See e.g.:
Regards,
Alec Smecher
Public Knowledge Project Team
@asmecher I have seen that thread before I opened a new post but I am not upgrading but installing for the first time. Also, My PHP environment is not missing the intl extension as far as I can see. What else can I check? Thanks
Hi @Branka,
Check your phpinfo page for something like this:
This should indicate that the
intl extension is installed and working.
Regards,
Alec Smecher
Public Knowledge Project Team