OJS 3.3.0.8 not sending notification to user on announciation

[jnoronha]

Hi @Hugo_Melo

Email issues may have many causes, take a look at this post with a troubleshooting:

OJS 3 fails to send emails

Hi @Sherryy, As there are a number of reasons why your emails might not be received. I would recommend the following: Confirm that your mail setting has been configured correctly. Please refer to the Admin Guide - Email section Check to see if you can receive an email from the system yourself. If you received it, the software application is probably sending email fine. You should then ask the user with the problem to check their email’s spam/junk folders Confirm that you have enabled the Ema…

Best regards,

Josh Noronha (he/him)
Systems Administrator
PKP|PS Support Team

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