Describe the issue or problem
I’ve recently set up an OJS instance, but I’m encountering some issues with the font display in both the front and back office. It just doesn’t seem quite right, and I’ve been struggling to figure out the root cause. I’m wondering if it could be related to the theme or CSS settings, or if there are any conflicts causing the display issues.
I’ve checked the logs, and the only recurrent error I’m seeing is about " /homez.1929/designw/www/index.html.ovh.old, referer: https://www.deed.com/index.php/index/…
I’m not sure if this is related to the font display problem, but it’s the only clue I have at the moment.
I would really appreciate your help in troubleshooting this issue step by step. If anyone has encountered a similar problem or has any insights on how to resolve it, I would be very grateful for your input.
Steps I took leading up to the issue
- Install a new instance and create a journal
What application are you using?
OJS 3.3.0-19
Hi @BessemAamira, in the browser console log (Chrome) I can see a couple of instances of this error when trying to load the CSS:
Failed to load resource: net::ERR_HTTP2_PROTOCOL_ERROR
There can be different causes for this issue. Here’s a StackOverflow thread related to the issue that you may want to review. And if you search for “ERR_HTTP2_PROTOCOL_ERROR” here in the forum, you can see similar posts from other users that encountered this issue.
Dear @BessemAamira
I would recommend to clear the cache first, to make sure that there are no cache files left from the former version.
Then see your PHP logs for why the CSS isn’t generated.
BTW.: I would also recommend to not to capitalise the path to the journal: deed instead of Deed
The issue occurs also from the start of the installation process, as indicated in this screenshot.
The issue is solved by adding .htaccess with the following code:
SetEnv no-gzip 1
Thank you @kaitlin , it’s the same case of this post CSS not working - #5 by Abdel
Thank you @klausru for your recommendation
