[OJS 3.3.0.14] All submission files cannot be downloaded

All submission files cannot be downloaded, both at the reviewer level and even at the Administrator level.

Every time the file is clicked, nothing happens, it doesn’t get dowled

I’ve tried upgrading to a version above, the result is the same, I can’t download all the files. Are there any wrong settings on the server side or settings in OJS, please help.

For now, I’m using OJS 3.3.0.14

Hi @arly ,

in case of error 500, you should be able to get more info in the web server log files.

Regards, Primož

There are no server problems, I have moved it to another server and tried directly on localhost (xampp), but still can’t download the file. Apart from the error log, what other solutions can I try ?