OJS 3.2 does not send emails using Yandex SMTP

Software Support
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1

Dear all,

Hope this message finds you well.

I wanted to use the SMTP from Yandex with a custom domain I used with, but the emails are not sending from the OJS. However, I tried with other email clients, the IMAP, SMTP…etc are working well. Does anyone had the same problem and found a solution?

  • Application Version: OJS 3.2.1.1 and OJS 3.2.0.2

There was a problem sending an email message. Please try again later, or contact your system administrator.

[email Configs]

; Use SMTP for sending mail instead of mail()
smtp = On
; SMTP server settings
smtp_server = smtp.yandex.com
smtp_port = 465
smtp_auth = ssl
smtp_username = email@customdomain.org
smtp_password = app password generated

Appreciate all kind of help.
Kind regards,

2

Hi @KarwanJacksi

I am not used to configure Yandex SMTP service. However, I recall that Google requires an app granting to use their SMTP services. Would it be the same case? have you authorized your journal in your Yandex services to use the SMTP ?

Also, from documentation on Internet, I found they limit to 500 msgs per day. Please, double check you are not reaching the limit or blacklisted for them for some other reason.

Best,
Israel