Hi @astro,
Thanks for providing the additional details. There is definitely a bug here. When a user with journal manager/editor privileges is assigned as a reviewer, they have the option to view the submission with the reviewer view and the editorial workflow.
But this is not the case if the user has declined to review the submission.
As a temporary fix, you can modify this status in the database to “undo” the declined status for that user.
This can be found in the review_assignments table in the database. You can set the declined column for the user/submission in question to 0 and the user will again have access to both the editorial workflow and the reviewer workflow.
Hope that helps!
Regards,
Erik
PKP Team