We faced an issue when we upgrade our OJS from 2.x to 188.8.131.52 with viewing the institutional subscription status. The subscription manager told us that she is not able to view the institutional subscriptions as before.
“On the old site, on my User Home, I can go to Subscription Manager and see the Individual Subscriptions and Institutional Subscriptions. On the new site, under my profile, it shows I have roles as Reader, Author, and Reviewer. On my dashboard, I can see the submissions, the queue, etc., and under users I can find the users including the division members and the random, possibly fake, users who signed up, but nothing on the universities and libraries”
Would anyone have a familiar situation and give some advice here? Thank you!