Hello, sorry for my bad english
I have the following problem with OJS 184.108.40.206, the following statistics section is blank in a while ago here.
I have seen the following FAQ’S:
I just upgrade OJS to 220.127.116.11. With latest version Journal statistic doesnt work. After successful upgrade Journal statistic still doesnt work. I track all posts, check almost everything but the problem still exist.
Do you have concrete suggestion what to do and how to solve the problem with statistic report? Statistical graphic doesn`t work, Statistic Articles reports… nothing.
I have enable the Usage Statistics plugin for my OJS 3.1 journal, and I have noticed that for the last published issue’s articles in the details article page, a bar graph has appeared with the downloads information. However for the articles in previous issues, that graph is not available.
I have the doubt how the usage statistics plugin look for the downloads information? and I have noticed that in the database there is a table called usage_stats_temporary_records but this tables …
However, this has not helped me. Below I describe what I have visualized so far.
This is the ojs where I have the problem, at the moment the section where the graph of the usage statistics should be shown is blank
This is how the graph should look without any problem, it belongs to another OJS
I have looked at the metrics table, to verify if the data has been inserted, however, I do not see the record of 1 day ago
Similarly, I see that a log is in the UsageEventsLog folder
Any suggestions on how I can solve this problem?