[OJS 3.0.2.0] Requesting for new password

An author forgot his password but cannot receive new one even after requesting for it.

Hi @nimulola,

Could you confirm what version of OJS/OMP you’re using?

Kind Regards,

Patricia M.
Public Knowledge Project

I am using OJS 3.0.2.0

Hi @nimulola,

Unfortunately, I don’t have access to the same version you’re using so I’ll try to provide some general instructions.

You could set a temporary password for the user and enable the box that says ‘User must change
password on next login’

image

Provide them with the temporary password you’ve set along with their username in case they need this.

Kind Regards,
Patricia M.

Thanks, it worked
Nimulola