Have one journal that we are testing the auto reminder to see what happens.
Sent out an email on March 2 using REVIEW_REQUEST_ONECLICK.
Had the set up 2.2 review time set to 4 weeks. Reviewer Reminders set to 3 days and 0 days.
An email was sent out after 3 days.
Trouble is the subject and body are both blank. Assumption is that the email template being used is
REVIEW_REMIND_ONECLICK which has a subject and a body in the template.
Why would the automatic reminder subject and body be blank.
The REVIEW_REQUEST_ONECLICK template is not new; it’s been around since at least 2.3.x and I didn’t look farther back than that. It should definitely be in your database. If it isn’t, add it manually e.g. using the Prepared Emails interface.
There is one bug in OJS 2.4.8 that we’ve noted: the REVIEW_REQUEST_REMIND_AUTO_ONECLICK template isn’t installed as it should be during upgrade. But it sounds like you’ve identified a different template as missing in this case.
Regards,
Alec Smecher
Public Knowledge Project Team
Just to check if you are using the git ojs-2_4_8 branch or the release package? The release package has the bug. I will test and double check it for the current version and will come back to you…
I tested the upgrade from 2.4.8 to the current branch ojs-stable-2_4_8, which should be the same as the current release 2.4.8-1, and the upgrade worked well i.e. the e-mail template should be there with the upgrade to the current release.
Yes, I believe this would be enough: to apply that patch and then use the command "php tools/upgrade.php upgrade. Please, do the Backup before running the upgrade and please let me know if it worked – the teplate REVIEW_REQUEST_REMIND_AUTO_ONECLICK should be then in the DB table email_templates_default and email_temlates_default_data, OK?