OJS-2.4.7.1 email Log History Blank email body

Software Support
1

I was wondering if there is a was of fixing missing email body text under History > email log.
All of the information is in the log except the body which is of course the most important.

Here is an example:-

           Email Log

	ID 		2366
	Date		May 19, 2015 - 01:58 PM
	Sender	Jeffery Damon Dagnone 
	From		"Jennifer O'Brien" <cmej.manager@usask.ca>
	To		"Dr. Jeffery Damon Dagnone" <damondagnone@hotmail.com>
	CC
	BCC		cmej.manager@usask.ca
	Subject	[CMEJ] Submission Acknowledgement
	Body
        Delete Log Entry
            Back to Email Log

Thanks Edward

2

@EdwardDavid,

I tested locally and the email logs are correctly saving the body info. Are you sure the original email body was not empty? Is this happening with all email log entries in your installation?

Cheers,
Bruno

3

@beghelli,

The original email body was not empty. It seems to have corrected itself but we do have a number of emails that have empty body information.
So not sure what happened to cause the body to be blank.
I am just trying to figure out if there was a way to correct the blank body emails in the history.

Thanks,
Edward

4

Not sure what you meant here… The body is not null anymore in the history?

Cheers,
Bruno

5

@beghelli,

Sorry, yes the body does not appear to be blank anymore.

Thanks,
Edward