OJS-2.4.7.1 - Blank Reviewer Request

Software Support
1

Another issue- inconsistently when I try to send a reviewer request the email comes up blank. The frustrating part of this is that sometimes it works and sometimes it does not.

What is causing this issue?

Thanks,
Edward

2

Hi @EdwardDavid,

I suspect this is related to your other post but with another email template.

Regards,
Alec Smecher
Public Knowledge Project Team

3

Hi @asmecher ,

The english and french were both empty.

Again why would this happen?

Thanks,
Edward

4

Hi @EdwardDavid,

This seems to be the same issue you’re describing here and here. Can you follow it on one thread rather than splitting the discussion?

Regards,
Alec Smecher
Public Knowledge Project Team