Hi,
After upgraded to OJS 3.2.1-1 the notification e-mails for new submitted articles stop working.
They no longer reach the editors’ inbox.
I tried to find the template to see if it was active, but I can’t find it.
Has this functionality been removed or am I experiencing a more serious problem?
Regards,
Tarcisio Pereira
Hi @Tarcisio_Pereira,
Is there anything in the error log in regards to this issue? Are other notification emails being sent successfully? You may also need to check the email notification settings in the top right, under View Profile > Notifications to ensure that notifications for “submission events” are turned on for that user.
Kate