I am trying to add editors to a new journal for the first time. I have noticed that no notifications are sent to the emails of the editor from the platform. Surprisingly I could send emails/notifications to any email account that belong to the same server of my domain - I mean I have created email accounts on my domain and these email accounts can receive emails from the platform, but any other email accounts outside my domain do not receive any email. I have tried to follow recommendations from similar threads. But nothing worked for me.
Here is what have in the confige.inc.php:
[email]
; Default method to send emails
; Available options: sendmail, smtp, log, phpmailer
default = sendmail
; Path to the sendmail, -bs argument is for using SMTP protocol
sendmail_path = “/usr/sbin/sendmail -bs”
; Use SMTP for sending mail instead of mail()
smtp = On
; SMTP server settings
smtp_server = mail.moleculepub.com
smtp_port = 465
; Enable SMTP authentication
; Supported smtp_auth: ssl, tls (see PHPMailer SMTPSecure)
smtp_auth = ssl
smtp_username = xxxxx@moleculepub.com
smtp_password = xxxxxx
; Enable suppressing SSL/TLS peer verification by SMTP transports
; Note: this is not recommended for security reasons
; smtp_suppress_cert_check = Off
; Allow envelope sender to be specified
; (may not be possible with some server configurations)
; allow_envelope_sender = Off
; Default envelope sender to use if none is specified elsewhere
; default_envelope_sender = my_address@my_host.com
; Force the default envelope sender (if present)
; This is useful if setting up a site-wide no-reply address
; The reply-to field will be set with the reply-to or from address.
; force_default_envelope_sender = Off
; Force a DMARC compliant from header (RFC5322.From)
; If any of your users have email addresses in domains not under your control
; you may need to set this to be compliant with DMARC policies published by
; those 3rd party domains.
; Setting this will move the users address into the reply-to field and the
; from field wil be rewritten with the default_envelope_sender.
; To use this you must set force_default_enveloper_sender = On and
; default_envelope_sender must be set to a valid address in a domain you own.
; force_dmarc_compliant_from = Off
; The display name to use with a DMARC compliant from header
; By default the DMARC compliant from will have an empty name but this can
; be changed by adding a text here.
; You can use ‘%n’ to insert the users name from the original from header
; and ‘%s’ to insert the localized sitename.
; dmarc_compliant_from_displayname = ‘%n via %s’
; If enabled, email addresses must be validated before login is possible.
require_validation = Off
; Maximum number of days before an unvalidated account expires and is deleted
validation_timeout = 14
Thank you