Missing contact name and email, but not missing?

Describe the issue or problem
At upgrade, getting the following error: A database error has occurred: Contact name or email is missing for context(s) with path(s) [jncah]. Please set those before upgrading.

The site_settings table has a row for both.

Steps I took leading up to the issue
What application are you using?
Upgrade to OJS 3.4.0-9

Hi @cvreed,

It seems a similar error was reported here: A database error has occurred: Contact name or email is missing for context(s) with path(s) [jiafm,test]. Please set those before upgrading - #11 by acspublisher

You may wish to try some of the suggestions offered there. If nothing works, perhaps check your PHP error log and report back if any errors found.

-Roger
PKP Team