Manuscripts not being assigned automatically to Editor-in-Chief after submission

Describe the issue or problem
Hello team!

One of our journal editor is claiming that recently, Manuscripts not being assigned to Editor-in-Chief after submission automatically. They have to assign the submissions manually.

Recently, to do some testing, they editor assigned all the available roles in OJS to themselves, but they undo it but he issue is not resolved. Do I need to enable a setting or assign specific role for the manuscripts to be assigned automatically?

What application are you using?
For example, OJS Download OJS 3.3.0-7

Thank you!

Hi @sushantv,

Do you have a section in your journal set up and that Editor is assigned as a section editor to that particular section? Typically that will allow them to receive a submission that is submitted to a given section.

PKP Team